AUSTIN AIRPORT (AUS) INFORMATION
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Austin Bergstrom International Airport - All Information on Austin–Bergstrom International Airport (AUS)
Facts and History about Austin Airport
Austin Bergstrom International Airport (IATA: AUS, ICAO: KAUS, FAA LID: AUS, formerly BSM) is eight kilometers southeast of Downtown Austin, Texas, United States.
Owned and operated by the City of Austin, it is the second-fastest growing, mid-sized airport in the United States. The airport is also an economic engine in Central Texas, supplying over 74,000 direct and indirect jobs in the Central Texas region.
It is located on the site of the former Bergstrom Air Force Base. The airport has two runways and three helipads with destinations in North America and Europe.
The Barbara Jordan Terminal is the main terminal with 34 gates, six of which are for international flights.
A secondary terminal (South Terminal) is for low-cost carriers Allegiant Air and Frontier Airlines, which can be accessed from a separate entrance on the south side of the airport perimeter only. It cannot be accessed from either the main airport entrance. A shuttle runs between the two terminals.
There are several restaurants and food concessions inside the terminal, including inside the secured gate areas of the terminal.
Austin–Bergstrom International Airport covers an area of 4,242 acres and sits 165 meters above sea level at 30°11′40″N and 097°40′12″W.
Arrivals, Departures and Airlines at Austin Bergstrom International Airport
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History of Austin Bergstrom International Airport
On December 8, 1941, Capt. John August Earl Bergstrom, died while serving as an administrative officer with the 19th Bombardment Group, at Clark Field in the Philippines. He was the first soldier from Austin to be killed in action during World War II. The U.S. Army Air Force renamed the base to honor its fallen soldier.
In 1943, it was officially renamed the Bergstrom Army Airfield. In 1948, it was renamed Bergstrom Air Force base until military aviation ceased operation in 1995.
In 1999, it was reopened as Austin Bergstrom International Airport. The Austin City Council dedicated its two runways to its famous politicians. The West Runway (17R/35L) to the late President Lyndon Baines Johnson, and The East Runway (17L/35R) to former Congressman J.J. “Jake” Pickle.
Today, airlines such as Aeroméxico Connect, Air Canada Express, Alaska Airlines, Allegiant Air, American Airlines, American Eagle, British Airways, Delta Air Lines, Delta Connection, Frontier Airlines, Hawaiian Airlines, JetBlue, JSX, KLM, Lufthansa, Southwest Airlines, Spirit Airlines, Sun Country Airlines, Taos Air, United Airlines, United Express, VivaAerobús, and WestJet.
Its busiest domestic routes in 2021 include Dallas/Fort Worth, Denver, Colorado, Los Angeles, California, Atlanta, Georgia, Phoenix–Sky Harbor, Arizona, Las Vegas, Nevada, Charlotte, North Carolina, Orlando, Florida, Houston–Intercontinental, Texas, and Chicago–O'Hare, Illinois.
Transfer Services at Austin Bergstrom International Airport
There are several ground transportation services to/from Austin Bergstrom Airport, such as rental cars, taxis, rideshares, shuttle service, and public buses. The Austin MetroRail station is located 15 kilometers from the facility in downtown Austin.
Arriving passengers are advised to plan their transfer options to avoid delays.
Rental Cars Services at Austin Bergstrom International Airport
There are several rental car companies at Austin Bergstrom Airport on the first level near the Baggage Claim area. Just follow the Rental Car signs.
Rideshares at Austin Bergstrom International Airport
Rideshare services are available near the Baggage Claim area. These services are accessed by passengers using the Rideshare apps on cell phones. Rideshare drivers will drop off and pick up passengers in front of the Barbara Jordan Terminal.
Taxis at Austin Bergstrom International Airport
Taxis serve Austin Bergstrom Airport and downtown Austin and nearby destinations 24 hours a day. The driver may pick up and drop off their passengers at the taxi ranks at the ground level. Taxi service from the airport to downtown Austin and MetroRail Station costs approximately $33.00 and takes around 15 minutes. More information about taxis to and from Austin Bergstrom Airport.
Buses at Austin Bergstrom International Airport
Capital Metro Route 20 bus to downtown Austin takes about 35 minutes at $1.25. It operates 24 hours a day. Capital Metro Airport Bus ride runs between Austin Bergstrom International Airport and MetroRail station in Austin in 35 minutes for $1.75. All buses are at the Neon Guitar Bus Stop at the airport terminal grounds. See more about bus services to and from Austin Bergstrom Airport.
Trains at Austin Bergstrom International Airport
The Downtown Austin MetroRail Station is 15 kilometers away from Austin Bergstrom Airport.
A one-way taxi from AUS to the rail station takes 15 minutes for $33.00. Passengers may also take the Capital Metro Bus from the facility for 35 minutes at $1.75 in either direction.
Taxis are located in the taxi ranks and buses at the Neon Guitar Bus Station at the airport terminal grounds. Further information about train services near Austin Bergstrom Airport.
Hotel Shuttles at Austin Bergstrom International Airport
Hotel Shuttles offer both pick-up and drop-off service outside the Baggage Claim area on the ground level. Passengers may arrange for this service with their respective hotels in Austin. Need to arrange a hotel? See a selection of hotels near Austin Bergstrom Airport.
Parking at Austin Bergstrom International Airport
The airport offers Red Garage, Blue Garage, Economy, and Short Term parking options to its customers. Designated parking spaces for war veterans are available for free. Terms and conditions apply. Access points between the main terminal and the parking areas are available. More details about parking at Austin Bergstrom Airport.
Other Services at Austin Bergstrom International Airport
Wi-Fi at Austin Bergstrom International Airport
Austin airport passengers may avail themselves of up to four hours of free Wi-Fi on Boingo. To connect, select Boingo Hotspot under the Wi-Fi options.
ATMs at Austin Bergstrom International Airport
There are banking and ATM services in many areas throughout the airport.
Currency Exchange at Austin Bergstrom International Airport
Currency exchange is available at the airport on Level 2 between ticketing lobbies.
Nursing Stations at Austin Bergstrom International Airport
The airport provides a nursing mothers’ room across from Gate 7, in the Barbara Jordan Terminal.
Restrooms at Austin Bergstrom International Airport
Bathroom facilities are located in the Ticketing Hall, the Departures Lounge, and Baggage Claim area.
Food and Beverages at Austin Bergstrom International Airport
Duty-Free Shopping at Austin Bergstrom International Airport
There are no duty-free shops in the terminal, although there are a number of specialty stores selling local Texan handicrafts and produce at bargain prices.
Smoking at Austin Bergstrom International Airport
The airport does not have any smoking lounges. Smoking is allowed outside the main entrance of the airport. Passengers are advised to follow smoking regulations at the facility.
Lost and Found Section at Austin Bergstrom International Airport
The lost and found service is open 24/7 and handles queries regarding lost items in the terminal. It is located at the west end of the Baggage Claim area. For further concerns, please call +1 512 530 6943.
Information Desk at Austin Bergstrom International Airport
Information Desks are located in the Baggage Claim area. Staff at the desk assists passengers with taxi and shuttle services and offers help with other inquiries. For General Information and Immediate Assistance, please call +1 512-530-2242. The service is available 24/7.
Ticketing Area at Austin Bergstrom International Airport
Ticketing counters are open daily from 3:00 am – 8:30 pm. It is located on the Upper Level of the terminal, split into east and west ticketing counter areas. It appears that the ticketing section accepts credit cards only. Please arrange your ticketing needs accordingly.
Business Center at Austin Bergstrom International Airport
Free Boingo internet kiosks are available near gates 5, 8, and 12 and in the Baggage Claim area next to the Visitor Center. PowerPort computer stations are on the concourse across from Gate 6 and between Gates 15 and 17.
Laptop Rentals at Austin Bergstrom International Airport
The airport provides Internet access, laptop rentals, battery and cell phone chargers (most cell phone charger cords provided), USB ports for uploading files, downloading music, and free printing. All major credit cards are accepted. For more details, please inquire at the Information Desk.
Phone Charging at Austin Bergstrom International Airport
Wireless recharging of mobile devices is available at new seating (each of the new 3-seat arrangements shares the USB power outputs & Duracell Powermat) near gates 4, 17, 18, 21, 22, and 23.
Shoe Shine Service at Austin Bergstrom International Airport
Shoe Shine service is available across from Gate 13 under Admiral & Presidents Clubs.
Massage Service at Austin Bergstrom International Airport
Seated chair massage is available across from Gate 13 under the stairway to the Mezzanine level.
Lounges at Austin Bergstrom International Airport
AA's Admirals Club (American & British Airways), United & U.S. Club lounges are located near Gate 13.
Flower Shop at Austin Bergstrom International Airport
A flower shop is available on the Concourse Level and in the Baggage Claim area near Carousel 2.
Baggage Claim Area at Austin Bergstrom International Airport
Claim your baggage at the ground level near the Information Counter, and Rental Car desks. In case of missing baggage, contact your respective airline. Passengers can also inquire from the Information Center (near the Baggage Claim section). Lost and Found Phone: +1 512-530-5678. If you leave a message, please leave your name, contact phone number, and a brief description of the lost item.
Pet Relief at Austin Bergstrom International Airport
Pet relief areas are available for service animals both before and after security. Dog parks can be found on the lower level (Baggage Claim) in front of both the Blue Garage and the Rental Car Facility. After security, a pet relief area is located near Gate 11.
Facilities for Disabled Passengers
In accordance with the Americans with Disabilities Act (ADA), Austin Bergstrom International Airport has been designed to meet the needs of our diverse travel population. Before you go for a trip, provide advance notice to your airline if you require assistance. Your airline will assist you through the airport and the screening queue line. Travelers with disabilities requiring immediate assistance call +1 512-530-2242.
Wheelchairs for Disabled Passengers at Austin Bergstrom International Airport
All airlines provide wheelchair service from curb to aircraft. Please contact your airline to make arrangements for this service. The floors of the airport are level to facilitate wheelchair mobility. Accessible airport shuttles are available to assist passengers from On-Airport Parking to the terminal.
Things to do in Austin
There are a number of activities to suit all ages and interests in the region - see a selection of tourist activities in Austin, Texas in the United States of America.
Austin Bergstrom International Airport Contacts
Address: 3600 Presidential Blvd, Austin, TX 78719, United States
General Phone: + 1 512-530-2242
General Email: email@example.com
Lost and Found Email: Use this form
Lost and Found Phone: +1 512-530-5678
Duty-Free Refund Desk (Location): None.
Official Website: https://www.austintexas.gov/airport
Drive on: Right
Plug: A, B
Currency: USD, US$, $
Wi-Fi at Airport: Yes. Select “Complimentary Wi-Fi” on Boingo Hotspot.