Austin Airport Departures (AUS)

Flight Departures at Austin Airport

Before exiting your transport vehicle at Austin Bergstrom International Airport (AUS), make sure to collect your personal belongings before entering the airport gate.

Passengers may approach the Help Desk for further assistance.

Parking at Austin Bergstrom International Airport

The airport offers thousands of spaces for Red Garage, Blue Garage, Economy, and Short Term parking. Complimentary parking spaces are also available for war veterans. Several access points are available between the main terminal and the parking areas. More information about parking at Austin Bergstrom Airport.

Transfer Services at Austin Bergstrom International Airport

Austin Bergstrom Airport provides ground transportation options such as rental cars, taxis, rideshares, shuttle service, and public buses. Railway service is also available 15 kilometers from this facility.

For convenience, departing passengers are advised to arrange their transfer options in advance.

Rental Cars Services at Austin Bergstrom International Airport

There are several rental car companies at Austin Bergstrom International Airport. These services are available on Level 1 near the Baggage Claim area.

Passengers returning a rented vehicle at the facility are advised to plan their trip accordingly to avoid delays. The Parking Garage is on Level 3. Look for the Rental Car signs.

Rideshares at Austin Bergstrom International Airport

Rideshare passengers can reserve a vehicle through an app on their smartphone device. The drop-off point for rideshare is at the taxi ranks in front of the airport's main terminal.

Taxis at Austin Bergstrom International Airport

Passengers can hire a taxi from downtown Austin to Austin Bergstrom Airport for approximately $33.00. Travel time takes 15 minutes. The drop-off point for cabs entering the airport is in the taxi ranks in front of the main terminal building.

Buses at Austin Bergstrom International Airport

Passengers in the city of Austin can hop on Capital Metro Bus 20 to the airport. A one-way bus fare costs $1.25. Alternatively, passengers from Downtown Metro Rail Station to the airport can take Capital Metro Airport Bus at $1.75.

The drop-off station for buses is at the Neon Guitar Bus Stop at the terminal grounds. More information about buses to and from Austin Bergstrom Airport.

Trains at Austin Bergstrom International Airport

There is no train station in the airport compound. Instead, passengers can alight at Downtown Austin Metro Rail Station, which is 15 kilometers away. From there, passengers can grab a taxi to Austin Bergstrom International Airport for approximately $33. The drop-off point for taxis is in the taxi ranks in the front of the terminal.

Hotel Shuttles at Austin Bergstrom International Airport

Many hotels in Austin offer hotel shuttle services. The drop-off location for hotel shuttles is outside the Baggage Claim area. Passengers may have to arrange for this service with their hotel. Need to book a hotel? See a selection of hotels near Austin Bergstrom Airport.

Other Services at Austin Bergstrom International Airport

Wi-Fi at Austin Bergstrom International Airport

The airport provides its passengers free Wi-Fi on Boingo for up to four hours. To connect, select Boingo Hotspot under the Wi-Fi options.

ATMs at Austin Bergstrom International Airport

Banking and ATM services are available in many areas across the airport.

Currency Exchange at Austin Bergstrom International Airport

A currency exchange counter is available at the airport on Level 2 between ticketing lobbies.

Nursing Stations at Austin Bergstrom International Airport

The airport has a nursing mothers’ room across from Gate 7, in the Barbara Jordan Terminal.

Restrooms at Austin Bergstrom International Airport

Many bathroom facilities are located in the Ticketing Hall, the Departures Lounge, and Baggage Claim area of the airport.

Food and Beverages at Austin Bergstrom International Airport

Passengers can grab a bite at any food and beverages options available throughout the airport.

Duty-Free Shopping at Austin Bergstrom International Airport

Duty-Free is not available at this airport. Several specialty stores are selling local Texan handicrafts and produce at bargain prices.

Smoking at Austin Bergstrom International Airport

Smoking is not allowed inside the airport building. There are designated smoking areas outside the facility. Passengers are advised to follow smoking regulations.

Lost and Found Section at Austin Bergstrom International Airport

The Lost and Found service is located at the Baggage Claim area. It is open 24/7 and handles queries regarding lost items in the terminal. For further concerns, please call +1 512 530 6943.

Information Desk at Austin Bergstrom International Airport

Information Desks at the Baggage Claim area assist passengers with taxi and shuttle services inquiries. It is open 24 hours a day. For General Information and Immediate Assistance, please call +1 512-530-2242.

Ticketing Area at Austin Bergstrom International Airport

The ticketing counters are open daily from 3:00 am – 8:30 pm. They are located on the Upper Level of the terminal. It appears that the ticketing section at AUS accepts credit cards only. Passengers are advised to arrange their ticketing needs accordingly.

Business Center at Austin Bergstrom International Airport

Free Boingo internet kiosks are located near gates 5, 8, and 12 and in the Baggage Claim area next to the Visitor Center. PowerPort computer stations are on the Concourse across from Gate 6 and between Gates 15 and 17.

Laptop Rentals at Austin Bergstrom International Airport

AUS also provides Internet access, laptop rentals, battery and cell phone chargers (most cell phone charger cords provided), USB ports for uploading files, downloading music. Printing is free of charge. All major credit cards are accepted. For more details, please inquire at the Information Desk.

Phone Charging at Austin Bergstrom International Airport

The airport provides free wireless recharging areas for mobile devices near Gates 4, 17, 18, 21, 22, and 23.

Shoe Shine Service at Austin Bergstrom International Airport

Shoe Shine service is available across from Gate 13.

Massage Service at Austin Bergstrom International Airport

Seated chair massage is available across from Gate 13.

Lounges at Austin Bergstrom International Airport

Exclusive lounges are located near Gate 13.

Flower Shop at Austin Bergstrom International Airport

There are flower shops on the Concourse Level and in the Baggage Claim areas.

Pet Relief at Austin Bergstrom International Airport

Dog parks can be found on the lower level (Baggage Claim) in front of the Blue Garage and the Rental Car Facility. After security, a pet relief area is near Gate 11.

Facilities for Disabled Passengers

Following the Americans with Disabilities Act (ADA), Austin Bergstrom International Airport has been designed to meet the needs of our diverse travel population. Passengers are advised to give advance notice to their airline to arrange for this service. Your airline will assist you through the airport and the screening queue line. For travelers with disabilities requiring immediate assistance, please call +1 512-530-2242.

Wheelchairs for Disabled Passengers at Austin Bergstrom International Airport

Airlines operating at AUS provide wheelchair service from curb to aircraft. Please contact your airline for this service. The floors of the airport are level to facilitate wheelchair mobility. Accessible airport shuttles are also available to assist passengers from On-Airport Parking to the terminal.